General Terms and Conditions

The Provider offers a cloud-based Software-as-a-Service (SaaS) solution for intelligent bid management. The platform provides the following core functions:

• Automated analysis of tender documents
• AI-powered extraction of requirements and criteria
• Intelligent evaluation and risk assessment
• Automated proposal generation
• Central knowledge base for company information

The customer receives a non-exclusive, non-transferable right to use the BidFix platform according to the selected plan. Usage is limited to the agreed number of users.

The customer is not authorized to:

• Copy, modify, or decompile the software
• Grant access to third parties (except authorized employees)
• Use the platform for unlawful purposes
• Upload or distribute harmful content

Prices are based on the current price list. All prices are exclusive of statutory value-added tax.

Billing is monthly in advance. Payments are due within 14 days of invoicing.

The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR) and relevant data protection provisions.

Data uploaded by the customer is stored encrypted and used exclusively for the provision of the agreed services.

By registering with a business email address and providing a company name, the customer grants the Provider a non-exclusive, worldwide right, limited to the duration of the business relationship, to use the customer's company name and logo for the following purposes:

• Display on the Provider's website as a reference customer
• Mention in customer lists and presentations
• Use in marketing materials and advertising campaigns
• Mention in press releases about the customer relationship

Usage is exclusively for the purpose of representing the business relationship between Provider and customer. Misleading or derogatory use is excluded. The Provider will always use the company brands in the form used by the customer and in compliance with the customer's corporate identity guidelines.

The customer may object to the use of their company brands at any time by written notification to the Provider. The Provider will then discontinue the use of the company brands within 30 days. Already published materials may continue to be used for a transition period of up to 90 days.

Upon termination of the business relationship, the usage right expires automatically. The Provider will remove the customer's company brands from all marketing materials within 90 days after the end of the contract.

The Provider is liable without limitation for damages resulting from injury to life, body, or health, as well as for damages based on intentional or grossly negligent breach of duty.

Otherwise, liability is limited to the amount of annual remuneration. Liability for indirect damages and lost profits is excluded.

The contract may be terminated by either party with one month's notice to the end of the month. Termination must be in text form.

The right to extraordinary termination for good cause remains unaffected.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of the Provider.

Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected.